Carry

Help & FAQs

Answers to the most common questions about shopping, orders and returns.

Go to Track Order from the Help menu and enter your order number and email to see its latest status.

Card payment, bank transfer, and pay on delivery (where available) are all supported at checkout.

Most items can be returned within 7 days of delivery if unused and in original packaging. See Terms & Policy for full details.

Estimated delivery is 2–7 business days depending on your location and the seller fulfilling your order.

Orders can be changed or cancelled before they're marked as shipped. Contact the seller directly from your order details.

Visit the Sell on Carry page to learn about listing products and getting your store set up.

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Help & FAQs — Carry